Knowledge Resources

Engage political champions to keep controversial High-Occupancy Toll (HOT) lane projects on track.
Experience with the variable pricing projects in Los Angeles (Interim Results)

Manage uncertainty and discovery associated with procurement of advanced parking management technologies and plan for potential delays resulting from permitting and regulation processes.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Utilize organizational assets and competencies effectively; do not underestimate the need and efforts for building internal consensus and cultural change when implementing a new parking management system.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Ensure good data quality to successfully integrate weather alert system based upon Road Weather Information Systems.
Caltrans District 3 experience in implementing a weather alert notification system in a Regional Transportation Management Center

Conduct extensive outreach, be transparent about goals, policies, and methods of installing an advanced parking management system, and communicate clearly how the revenue from a new parking management system will be used.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

In planning for a demand-responsive pricing based parking management system, involve executive leadership, seek strong intellectual foundations, strike the right balance between complexity and simplicity, and emphasize data collection and project evaluation.
San Francisco Municipal Transportation Agency’s experience in implementing advanced parking management (Interim Results).

Provide written procedures and training for issuing warnings to Regional Transportation Management Center operators for successful weather integration.
Lessons from the evaluation of the Caltrans District 3 experience in implementing a weather alert notification system

Pursue technology based, high risk policies incrementally to better manage likely organizational and technological challenges.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Grow regional road pricing policies from individual projects and develop modeling tools that reflect a wide range of impacts.
Experience in four metropolitan areas

Resolve conflicts between traditional data sources by using archived data.
Results from the Planning for Operations Case Study from the Metropolitan Transportation Commission in San Francisco California

Implement smart parking systems at sites that experience high parking demand, are located close to a major freeway or arterial, and are configured to accommodate parking sensors at entrances and exits to promote accurate parking counts.
Experience with smart parking in Oakland, California

Consider and evaluate user needs when designing communication infrastructure.
Experience from the smart parking field test at the Rockridge, Oakland BART station.

Consider the impact fees have on parking behavior.
Experience from the smart parking field test at the Rockridge, Oakland BART station.

Employ sensors that can account for a range of parking lot vehicle movements.
Experience from the smart parking field test at the Rockridge, Oakland BART station.

Anticipate project delays and allocate sufficient time and funding to address key project variables.
Experience from the smart parking field test at the Rockridge, Oakland BART station.

Training is important for Archived Data User Service (ADUS) acceptance and increased use.
Experience from Caifornia's training program for the PeMS Freeway Archive provide in the 2007 ADUS TRB Workshop

Recognize issues in deploying ITS technologies for coordinating and improving Human Services Transportation.
Experiences from six agencies.

Be aware of funding issues when deploying ITS transit systems.
Experience from the Lake Tahoe Coordinated Transit System.

Be aware of technology and training issues when pioneering new transit technologies.
Experience from the Lake Tahoe Coordinated Transit System.

Be aware of funding issues when deploying ITS transit systems.
Experience from the Lake Tahoe Coordinated Transit System.

Understand user and usability issues surrounding the development and deployment of kiosks and Interactive Voice Response (IVR) systems.
Experience from the Lake Tahoe Coordinated Transit System.

Recognize the challenges of using public-private partnerships in deployed coordinated transit systems.
Experience from the Lake Tahoe Coordinated Transit System.

Anticipate and address challenges to consistently operating a transit signal priority (TSP) system.
Experience from a cooperative project between Sacramento County and the Sacramento Regional Transit District in deploying a transit signal priority system.

Be aware of operational issues regarding the development of coordinated transit systems
Experience from the Lake Tahoe Coordinated Transit System.

Consider the implications of ITS transit technologies on operational efficiencies.
Experience from the Lake Tahoe Coordinated Transit System.

Include driver age, time of day, and intersection characteristics in the design of red light violation algorithms and warning systems, and their field operational tests.
Knowledge gained from an analysis of four years of red light violation data gathered from 11 signalized intersections in Sacramento, California

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Extend the application of emergency integration best practices to further improve emergency operations.
Experience from 38 TMCs across the country.

Integrate weather information into Transportation Management Center (TMC) operations to enhance the ability of operators to manage traffic in a more responsive and effective way during weather events.
Experience from 38 TMCs across the country.

Consider the pros and cons of performance bonds as they may not be appropriate for all types of procurements.
The Riverside Transit Agency experience with the terms and conditions for procuring equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.
The Riverside Transit Agency experience with the methods of award and terms and conditions used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Consider issuing separate awards for specific project components when procuring divergent technologies, equipment, or services.
The Riverside Transit Agency experience with the methods used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Consider requirements definition and system design Issues for Archived Data Management Systems.
Experience from six Archived Data Management Systems case studies.

Implement standardized procedures for sharing, accessing and storing transportation data across the enterprise.
Five transit systems' experiences with geographic data systems technology investment.

Beware of the likely trade-off between a decrease in the frequency of right-angle crashes and an increase in the frequency of rear-end crashes when considering installation of red-light-cameras.
Experience from a national evaluation of red-light cameras

Integrate with the state and National Intelligent Transportation System (ITS) Architecture and develop systems using open standards and established guidelines.
The experience of several states in the implementation of ITS to rural transit.

Use transit intelligent transportation systems (ITS) technologies in rural areas to save agency staff time and create a more user-friendly system.
The experience of several states in the implementation of ITS to rural transit.

Develop partnerships with state and local agencies to help successfully implement intelligent transportation systems (ITS) in rural transit.
The experience of several states in the implementation of ITS to rural transit.

Evaluate administrative and support staffing needs to close gaps in ITS operational support.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Strengthen existing maintenance and repair capabilities at Transportation Operation Centers (TOCs).
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Consider the appropriateness of different lane management strategies.
The experience of managed lanes projects in California, Texas and New Jersey.

Utilize public education and outreach in managed lane projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Consider operational issues of electronic toll collection and enforcement with value pricing projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Engage in comprehensive planning and coordination of managed lanes projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Engage in active management of managed lanes projects.
The experience of managed lanes projects in California, Texas and New Jersey.

In preparation for managing transportation in catastrophic emergencies, identify agencies and their decision makers to interact with, and establish effective coordination with them to execute response.
Experience nationwide with responding to catastrophic events

Ensure redundancy of critical components in transportation support systems to be used in case of an emergency.
Experience nationwide with responding to catastrophic events

Ensure reliable and interoperable communication between transportation and public safety agencies and use ITS to promptly disseminate travel updates to the public during emergencies.
Experience nationwide with responding to catastrophic events

Sustain ITS network operations and interagency communications during emergencies by ensuring provisions for alternate power supply and telecommunications services.
Experience nationwide with responding to catastrophic events

Develop and rehearse an emergency response plan for managing catastrophes with minimum panic, disruption and loss.
Experience nationwide with responding to catastrophic events

Include sufficient safeguards to ensure the integrity of the fiber-optic communications infrastructure for ITS.
Silicon Valley Smart Corridor's experience with safeguards and monitoring of integrated freeway, arterial and incident management systems and impact on deployment delays.

Realize that stakeholder policies, priorities, and personnel training are critical to ensure consistency and schedule adherence in deploying integrated systems.
Silicon Valley Smart Corridor's stakeholder experience in the deployment of an integrated freeway, arterial and incident management systems and the impact on deployment delays.

Adopt adequate and thorough procurement processes which cover purchases of both standardized commodity type equipment and highly complex integrated ITS components.
Silicon Valley Smart Corridor’s experience with procuring equipment for the development of an integrated freeway, arterial and incident management system.

Recognize that interoperability is becoming an important issue in achieving the vision of a nationwide 511 system.
A national experience with the development and deployment of 511 Systems.

Implement infrastructure-based collision avoidance technology to mitigate risks at crash prone intersections.
A research project based on literature reviews and working with Virginia, California, and Minnesota.

Ensure effective public and stakeholder outreach in order to garner support for HOT lanes.
Texas and California's experience with deploying High Occupancy Toll lanes.

Utilize standard highway project management procedures and tools to successfully implement HOT lane projects.
Texas and California's experience with deploying High Occupancy Toll lanes.

Set toll prices and vehicle occupancy requirements to maintain favorable travel conditions on HOT lanes.
Texas and California's experience with deploying High Occupancy Toll lanes.

Foster cooperation among stakeholders when building institutional integration for ITS deployment.
Nationwide experience with institutional integration for a Regional ITS Architecture.

Use the National ITS Architecture's User Services and User Service Objectives to reduce the effort required for planning and streamline the process of developing a regional ITS vision.
National experience developing regional ITS visions.

Include certain components to make the Regional ITS Strategic Plan useful in implementation.
National experience developing Regional ITS Strategic Plans to guide implementation.

Create multi-modal ITS plans focusing on needs and update them frequently, balancing process and projects and considering communication and coordination while ensuring that adequate resources are dedicated to implementation.
National experience with ITS strategic planning at the overview level.

Use the systems goal/objectives as the initial source of desired system functionality and then use concepts in the National ITS Architecture to develop appropriate ITS projects.
National experience identifying desired ITS functionalities and developing projects to perform them.

Recognize that rapid technological advances are taking place in the ITS industry when selecting specific ITS technologies.
National experience selecting specific ITS technologies for regional and rural application.

Identify regional needs from the bottom up and ensure that specific rural needs are not neglected in state/regional ITS strategic plans.
National experience with performing regional inventories and defining needs for ITS strategic plans.

Take advantage of FHWA's investment in the National ITS Architecture, training, and technical assistance to minimize the effort required to develop a Regional ITS Architecture.
National experience developing Regional ITS Architectures.

Make use of the National ITS Architecture's Market Packages and associate them with identified needs to streamline the decision-making process for regional ITS plans.
National experience using Market Packages to create regional ITS plans.

Ensure adequate time and resources are available at the end of the creation of the Regional ITS Strategic Plan for ongoing stakeholder outreach.
National experience gaining stakeholder acceptance of Regional ITS Strategic Plans.

Establish a champion and open communication among stakeholders to help enable regional smart card programs.
Ventura County’s experience with the deployment of an automated transit fare collection system.

Establish technical requirements during the planning stages of the project and monitor on-going performance of those requirements.
Ventura County’s experience with an automated transit fare collection system.

Establish a pricing structure for the new fare media that makes them competitive with other available fare media.
Ventura County’s experience with an automated transit fare collection system.

Ensure customer acceptance of new technology.
Ventura County’s experience with an automated transit fare collection system.

Ensure that staff resources and leadership capabilities are commensurate with the scope and complexity of the project, and will be in place from the beginning of the project.
Ventura County’s experience with an automated transit fare collection system.

Make system maintenance response time and local presence a priority when selecting a systems integrator.
Ventura County’s experience with an transit fare collection system integration.

Coordinate across jurisdictions/regions and share resources to reduce future costs and delays.
Major metropolitan areas' experiences with formalized incident management programs.

Solicit executive support for an incident management program, but rely on staff-level champions and administrative support for day-to-day guidance of the program.
Major metropolitan areas' experiences with formalized incident management programs.

Take advantage of time-specific opportunities to organize and build support for a formal incident management program.
Major metropolitan areas' experiences with formalized incident management programs.

Ensure the long-term stability of an interagency incident management program by creating dependencies and by managing for leadership succession.
Major metropolitan areas' experiences with formalized incident management programs.

Establish the roles and responsibilities for overall management of the project at the onset, and alter the field operation test (FOT) process if needed.
Irvine, California's experience in managing a field operational test of an integrated Advanced Transportation Management System.

Choose proven technology and avoid changes to specifications.
Irvine, California's experience in implementing a field operational test of an integrated Advanced Transportation Management System.

Ensure that privatization agreements for the management of toll lanes retain the right for the public agency to improve upon or build transportation facilities that may potentially compete with the privatized toll lanes.
Experience from California’s State Route 91 value -priced express lanes.

Strengthen public acceptance of congestion-based pricing of express lanes by preserving the option to use free lanes, maintaining good levels of service, and prioritizing safety.
Experience from California’s State Route 91 value -priced express lanes.

Consider procurement and contracting issues for leased versus owned ITS telecommunications systems.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Develop a regional ITS Architecture and a telecommunications ITS architecture as part of a needs assessment for developing the most appropriate telecommunications solution.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Consider the implications of choosing a Competetive Access Provider (CAP) for telecommunications services.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Establish a public-private network for improved project efficiency.
California's experience with a regional travel information system launched by a public-private alliance.

Adjust the different expectations and motivations of public and private partners to prevent future delays.
California's experience with a regional travel information system launched by a public-private alliance.

Develop best and worst case scenarios in order to be prepared in dealing with their consequences.
California's experience with a regional travel information system launched by a public-private alliance.

Establish reasonable goals, modify expectations to reflect new developments, and conduct market research before introducing a new technology product.
California's experience with a regional travel information system launched by a public-private alliance.

Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.
Testimonials of the benefits of safety service patrols from staff of several state DOTs, travelers, and others.

Use the National ITS Architecture to streamline the development of an integrated framework for deploying effective and interoperable ITS.
California, Colorado, Montana, New York and Washington’s experiences with using the National ITS Architecture.