Knowledge Resources

Install detection sensors overhead on existing signal mast heads when possible, instead of using in-ground sensors to reduce both initial costs and maintenance costs.
The experience of Midtown in Motion project by NYC DOT with advanced signal control systems.

Pursue technology based, high risk policies incrementally to better manage likely organizational and technological challenges.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Install message signs at strategic locations to provide commuters en route with real-time information of the parking availability status at a major transit station.
Experience of Montgomery County Department of Transportation

Enforce congestion toll collection and create integration linkages between pricing system and motor vehicle registries to process violations.
Experience from road pricing programs in Europe and Asia

Allow one agency to be in charge of the procurement process when implementing ITS technologies designed to coordinate services between urban and rural transit systems.
A rural ITS demonstration in Poinciana, Florida.

Prepare agency staff for implementation of new ITS technologies and involve maintenance and information technology (IT) staff in the installation process.
Washoe County’s experience implementing a comprehensive transit ITS program.

Be prepared to use local resources to service mission critical system components, and provide ongoing O&M training to maximize system benefits.
Washoe County’s experience implementing a comprehensive transit ITS program.

Do not expect to see significant operations staff reductions due to implementing ITS technologies, but do expect service improvements using the same staff levels.
Washoe County’s experience implementing a comprehensive transit ITS program.

Encourage staff to find creative and efficient uses of ITS to improve operations through better communications.
Washoe County’s experience implementing a comprehensive transit ITS program.

To avoid surprises after implementation of a comprehensive transit ITS program, perform a detailed analysis of costs for operations and maintenance during the project planning phase.
Washoe County’s experience implementing a comprehensive transit ITS program.

Expect agency's information technology (IT) operations and maintenance budget to increase in order to train qualified IT staff to maintain a new suite of hardware and software.
Washoe County's experience implementing a comprehensive transit ITS program.

Understand that the contractor’s availability to remain on site after the deployment of a comprehensive transit ITS is important, so is the contractor’s ability to work with the original equipment manufacturer.
Washoe County’s experience implementing a comprehensive transit ITS program.

Ensure proper placement of variable speed limit (VSL) signs in a work zone and operate the VSL system consistently on a long term basis.
Virginia’s experience using variable speed limit signs in a work zone

Integrate Road Weather Information Systems program and Transportation Management Centers to improve internal operations practices.
Evaluated based on the experience of the Utah DOT's integration of their Weather Operations/RWIS Program with Traffic Operations.

Consider user acceptance of driver fatigue detection systems to be dependent on ease of use, ease of learning, perceived value, driver behavior, and advocacy.
Nationwide experience with driver fatigue detection measures and technologies

Invest in high accuracy road weather information to ensure greater usage and reduce winter maintenance costs.
Case studies of Iowa, Nevada, and Michigan experience

Develop electronic communications infrastructure to enhance supply chain visibility and monitoring, mitigate disruptions and unanticipated events, and improve productivity.
Broad industry experience with the electronic freight management systems

Ensure that experienced staff oversee the development of a complex software system and thoroughly follow systems engineering process.
Experience from iFlorida Model Deployment

Establish a well defined process for monitoring and maintenance before expanding the base of field equipment.
Experience from iFlorida Model Deployment

Beware of the limitations of using toll tags in order to calculate travel time on limited access roadways and arterials.
Experience from iFlorida Model Deployment

Estimate life-cycle cost of ITS technologies as part of procurement estimates in order to assess the range of yearly maintenance costs.
Experience from iFlorida Model Deployment

Incorporate diagnostic tools to identify and verify problems in the transmission of video in a transit bus security system.
Experience from iFlorida Model Deployment

Be flexible to use data from various sources, such as the highway police patrol’s incident data, user feedback, and monitoring stations, to develop a statewide traveler information system.
Statewide systems implementation experience from iFlorida Model Deployment

Strengthen the ability to coordinate and manage operations for planned special events by co-locating a traffic management center with a public safety center with representatives from police, fire and 9-1-1.
Experience from Montgomery County, Maryland using ITS for planned special events.

Use portable ITS equipment to monitor and control traffic flow at major signalized intersections located at entrance and exit points near planned special events.
Experience from Dutchess County, New York using ITS for planned special events in a rural area.

Use Analysis, Modeling, and Simulation (AMS) to identify gaps, determine constraints, and invest in the best combination of Integrated Corridor Management (ICM) strategies.
Experience with the AMS framework on the ICM Test Corridor, San Francisco.

Package road value-pricing strategies with technology upgrades and conduct extensive outreach that involves champions, stakeholders, and the general public.
Experience nationwide with FHWA's congestion and value pricing pilot programs.

Secure high level management support and broad participation throughout an organization during the implementation and operation of transit automatic vehicle location systems.
A synthesis of transit agency experience with bus AVL systems

Implement travel demand management and ITS strategies to successfully reduce congestion and delay during special events.
Phoenix International Raceway's experience with TDM strategies.

Incorporate real-time data collection capabilities when updating traffic signals to better target signal maintenance needs.
From the 2007 National Traffic Signal Report Card Technical Report.

Consider including in-house ITS expertise and task order project configuration for complex ITS projects.
Colorado's DOT (CDOT)'s experience implementing an integrated TMC.

Apply system engineering principles for the success of complex ITS projects.
Colorado DOT's experience implementing an integrated TMC.

Ensure the accuracy and consistency of an MDSS to build user confidence and trust.
From the experience of Maine Department of Transportation.

Build support for the use of an MDSS tool in order to overcome institutional barriers.
From the experience of Maine Department of Transportation.

Prepare in advance for severe weather by staffing enough snow plow operators and ensuring that public information systems will be updated with current weather and road conditions.
Experience from the 2007 winter storm emergency response in the Commonwealth of Pennsylvania.

Involve end users and regional stakeholders, follow agency protocol for software development and release, and gain upper management support when designing and developing an Integrated Incident Management System.
Experience with the deployment of an Integrated Incident Management System in New York City

Identify key design issues in the deployment of advanced parking management systems (APMS).
Experience from APMS deployment sites.

Involve all appropriate stakeholders in a formal and collaborative manner during each phase of the advanced parking management systems (APMS) project.
Experience from APMS deployment sites.

Training is important for Archived Data User Service (ADUS) acceptance and increased use.
Experience from Caifornia's training program for the PeMS Freeway Archive provide in the 2007 ADUS TRB Workshop

Consider the impact of different technical and design factors when making cost estimates for advanced parking management systems (APMS).
Experience from APMS deployment sites.

Ensure proper operations and maintenance of advanced parking management systems (APMS)
Experience from APMS deployment sites.

Make aggressive use of marketing to increase call volume and improve cost efficiency of 511 services deployment.
Experience from nine 511 system deployments.

Consider dynamic natural conditions and surrounding landscapes when selecting technologies for animal detection system deployments.
Montana and Pennsylvania’s experience with deploying animal detection systems.

Thoroughly test, evaluate, and maintain animal detections systems.
Montana and Pennsylvania's experience with deploying animal detection systems.

Anticipate ongoing modifications to transit communication systems when integrating a Transportation Management Center with Computer Aided Dispatch systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Clearly define information sharing procedures among agencies in an integrated Transportation Management Center-Computer Aided Dispatch system.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Assess what users want when developing a traffic information Web site.
The experience of several of the nation’s top traffic and transit information Web site developers.

Collect high quality data with committed workers to help ensure reliable and consistent 511 services for tourism.
Kentucky's experience offering tourism related services through its 511 Travel System.

Ensure users have easy access to 511 operators and tourism information.
Kentucky's experience offering tourism related services through its 511 Travel System.

Be aware of funding issues when deploying ITS transit systems.
Experience from the Lake Tahoe Coordinated Transit System.

Be aware of funding issues when deploying ITS transit systems.
Experience from the Lake Tahoe Coordinated Transit System.

Anticipate and address challenges to consistently operating a transit signal priority (TSP) system.
Experience from a cooperative project between Sacramento County and the Sacramento Regional Transit District in deploying a transit signal priority system.

Be aware of operational issues regarding the development of coordinated transit systems
Experience from the Lake Tahoe Coordinated Transit System.

Be aware of the challenges of disseminating travel information during disasters in rural areas.
Experiences of a panel of experts in disaster information dissemination.

Closely coordinate the content and delivery of travel information messages to the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Adequately plan for the ATIS operational needs for communicating with the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Adopt best practices for integrating emergency information into Transportation Management Center (TMC) operations to improve performance and increase public mobility, safety and security.
Experience from 38 TMCs across the country.

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Extend the application of emergency integration best practices to further improve emergency operations.
Experience from 38 TMCs across the country.

Consult with traffic engineers early in the process of no-notice evacuations to secure the use of traffic management resources and to identify routes for evacuation and re-entry.
Experience from an emergency incident in which 3,000 residents were evacuated under no-notice conditions due to a toxic chemical spill.

Establish a centralized database for all winter maintenance-related weather information.
An Idaho Transportation Department experience in Road-Weather Information System integration.

Maximize the value of an RWIS investment for maintenance staff through follow-on staff training and usage tracking.
An Idaho Transportation Department experience in Road-Weather Information System integration.

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.
The Riverside Transit Agency experience with the methods of award and terms and conditions used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Identify a single agency to be responsible for maintenance of an emergency vehicle preemption system.
The experience of multiple agencies with emergency vehicle preemption systems.

Implement different staffing arrangements to meet various scheduling demands at a Transportation Management Center.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Consider requirements definition and system design Issues for Archived Data Management Systems.
Experience from six Archived Data Management Systems case studies.

Install an electronic transit card system to enhance rural transit agency performance and coordinate human service transportation between agencies to achieve more efficient services.
New Mexico's experience with the implementation of Intelligent Coordinated Transit Smart Card Technology

Anticipate challenges in planning and deploying smart card technology in a rural environment.
New Mexico's experience with the implementation of Intelligent Coordinated Transit Smart Card Technology.

Treat maintenance staff as the client and encourage their participation in the ATIS planning and deployment processes.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Treat system operators as the client and consider their perspectives during ATIS project development.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider that integration with existing ITS technologies and the vendor selection process can impact project implementation schedules and costs.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement ATIS technology in a way that supports the maintenance staff.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider that ATIS deployment in rural and/or remote areas presents special challenges.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement standardized procedures for sharing, accessing and storing transportation data across the enterprise.
Five transit systems' experiences with geographic data systems technology investment.

Integrate with the state and National Intelligent Transportation System (ITS) Architecture and develop systems using open standards and established guidelines.
The experience of several states in the implementation of ITS to rural transit.

Evaluate and upgrade TOC maintenance programs on an on-going basis.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Deploy ITS technologies including Computer Aided Dispatch (CAD) and Personal Digital Assistants (PDAs) for dispatchers and responders in traffic incident management.
Experience from the Florida Highway Patrol

Strengthen existing maintenance and repair capabilities at Transportation Operation Centers (TOCs).
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Consider changeable message sign (CMS) positioning, data archive requirements, and traffic demand when considering deployment of a dynamic late merge system.
Experience of the Minnesota Department of Transportation in deploying a dynamic late merge system.

Incorporate operational performance measures in strategic and long-range plans.
A Washington State DOT experience in linking performance measurement to strategic planning.

Enhance collaboration by sharing office space among operations stakeholders.
Ohio's experience with the development of a multi-jurisdictional operations facility.

Engage in active management of managed lanes projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Use dynamic lane merge systems to improve operations in long term construction zones.
Michigan Department of Transportation's experience with a dynamic lane merge system (DLM)

Work with the trucking industry to assure success in deploying an electronic credentialing system for commercial vehicles.
A State of Washington experience with CIVISN deployment.

Follow accepted guidelines to create concise, effective messages to communicate to the public using Dynamic Message Signs (DMS).
Guidance from a Dynamic Message Sign handbook and from the use of DMSs in metropolitan areas.

Use recommended practices to provide accurate travel time messages to the public using Dynamic Message Signs (DMS).
Experiences and guidance from the use of DMSs in metropolitan areas.

Develop a strategic maintenance and operations plan to improve efficiency and productivity.
Kentucky's experience with employing strategies to support and coordinate ITS maintenance and operations activities.

Assure accurate late train arrival forecasts in support of a Connection Protection system.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Sustain ITS network operations and interagency communications during emergencies by ensuring provisions for alternate power supply and telecommunications services.
Experience nationwide with responding to catastrophic events

Involve both public and private sectors in disseminating emergency management and disaster recovery information
A nationwide evaluation of Advanced Traveler Information Systems and emergency management

Adopt a performance-based, proactive approach to traffic signal system operations in order to maximize operational efficiency.
The City of Minneapolis Department of Public Works' experience.

Maintain adequate funding and personnel levels to maximize efficient operation of traffic signal systems operations.
The City of Minneapolis Department of Public Works' experience.

Use a regional approach for traffic signal systems operations to realize cost efficiencies.
The City of Minneapolis Department of Public Works' experience.

Follow a rigorous financial approach for estimating the true costs & savings from outsourcing highway maintenance services.
Experiences from Massachusetts, Virginia, Oklahoma, Texas, Florida and British Columbia in outsourcing highway maintenance services.

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.
New Mexico’s experience with planning, deployment and operating a work zone traffic and incident management system.

Include sufficient safeguards to ensure the integrity of the fiber-optic communications infrastructure for ITS.
Silicon Valley Smart Corridor's experience with safeguards and monitoring of integrated freeway, arterial and incident management systems and impact on deployment delays.

Realize that stakeholder policies, priorities, and personnel training are critical to ensure consistency and schedule adherence in deploying integrated systems.
Silicon Valley Smart Corridor's stakeholder experience in the deployment of an integrated freeway, arterial and incident management systems and the impact on deployment delays.

Design the 511 system to handle the surge in call volume during major events.
A national experience with the development and deployment of 511 Systems.

Understand that deployment costs of 511 systems will vary based on system capabilities and anticipate the challenges of identifying these costs early in the process.
A national experience with the development and deployment of 511 Systems.

Improve management and operational procedures during a natural disaster by extending and supporting communication systems and networks.
A Texas Department of Transportation (TxDOT) experience with Tropical Storm Allison's effect on the Houston Metropolitan Transportation system.

Consider potential system enhancements to meet heavy demand.
Utah DOT’s experience managing the development and deployment of arterial and freeway management systems

Train staff throughout the deployment of transit ITS projects to ensure successful implementation and use of ITS resources.
Five rural transit agencies' experiences in applying ITS to rural transit.

Consider different operational strategies when deploying ITS.
Five rural transit agencies' experiences in applying ITS to rural transit.

Participate in truckers' meetings to advertise new freight advanced traveler information systems, communicate changes in existing systems, and obtain feedback from stakeholders.
Experience in mobility management and freight data in Washington State

Enable and enforce managed lane facilities using various ITS tools.
The experience of four State DOTs and Canada in enforcing managed lanes facilities.

Ensure having a management-level champion to facilitate recruitment of participants and retain operational staff.
An experience of human resource challenges in the multi-agency deployment for the Electronic Intermodal Supply Chain Manifest Operational Test.

Employ a proactive approach for building public awareness of the project requiring a work zone and deliver accurate information to the public.
The experiences of four state DOTs using ITS in work zones.

Plan for ongoing logistical support, including the designation of a project champion.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Plan for system redundancies to ensure appropriate incident response activities and continuity of operations during emergency situations.
The National Capital Region's experiences in emergency response after September 11, 2001.

Hire properly trained staff to deploy and maintain traffic signal systems.
Agencies share experiences managing and operating traffic signal systems.

Establish technical requirements during the planning stages of the project and monitor on-going performance of those requirements.
Ventura County’s experience with an automated transit fare collection system.

Make system maintenance response time and local presence a priority when selecting a systems integrator.
Ventura County’s experience with an transit fare collection system integration.

Deploy ITS systems strategically to achieve benefits.
San Antonio’s experience with integration of freeway and arterial management systems.

Integrate freeway and alternate route operations to achieve greater benefits.
San Antonio’s experience with integration of freeway and arterial management systems.

Use tested and effective traffic management systems for Transportation Management Centers (TMCs).
Eight states' experiences with ITS Traffic Management Systems for TMCs.

Consider using contractors for TMC maintenance support.
Eight states' experiences with using contractors for TMCs.

Select Transportation Management Center (TMC) design and location based on individual TMC needs and traffic realities.
Eight states' experiences with design and location considerations for TMCs.

Select map displays, computers, and software for transportation management centers (TMCs) that minimize cost and decrease complexity.
Eight states' experiences with map displays, computers, and software for TMCs.

Install Automatic Vehicle Location (AVL) technology to greatly enhance transit agency performance.
Different transit agencies’ experience with AVL.

Improve demand response transit using ITS technology, including CAD/AVL, with Mobile Data Terminals (MDT), electronic ID cards, and Geographic Information Systems (GIS).
Different paratransit agency experiences with CAD/AVL, Mobile Data Terminals, electronic ID cards and GIS, all to accomplish improved operational goals, is outlined.