Lesson
When implementing traveler information systems that promote voluntary changes in travel behavior, incorporate functions for feedback, advice, and action-planning.
Experience with Mobility Management in Japan.
16-20 November 2008.
Aichi,Japan
Background (Show)
Lesson Learned
When implementing traveler information systems that encourage individuals to modify their travel behavior and use non-auto transport such as walking, bicycles, and public transportation:
- Minimize the amount of data that must be recorded and manually input by travelers. Cell phones with Internet and GPS functions can be used as TDM (Transportation Demand Management) devices to improve the cost-effectiveness of collecting travel behavior data. These TDM devices should not burden the user with complicated operations, a range of input items, and excessive functionality. Consider designs that can be easily used by the elderly.
- Offer personalized advice and feedback based on action. Develop an automated expert system to identify and diagnose a variety of travel behavior patterns. Feedback should include an assessment of planned versus actual travel behavior and include recommendations for multi-modal route options and timing alternatives.
- Provide users with good planning tools. Planning tools should be easy to use, identify the most efficient commuter routes, and support multi-modal travelers.
Lesson Categories
Application Areas
Intelligent Transportation Systems > Traveler Information > En Route Information > Wireless
Intelligent Transportation Systems > Traveler Information > Pre-Trip Information > Internet/Wireless
Intelligent Transportation Systems > Transit Management > Information Dissemination > Internet/Wireless/Phone
States
None defined
Countries
Systems Engineering
Focus Areas
Major Initiatives > Mobility Services for All Americans
Major Initiatives > Integrated Corridor Management Systems
Major Initiatives > Nationwide Surface Transportation Weather Observing and Forecasting System - Clarus
Major Initiatives > Emergency Transportation Operations
Other Program Activities > Real Time Traveler Information
Other Program Activities > Rural ITS Deployment
Other Program Activities > Transit Systems
Goal Areas
Keywords
None defined

Lesson Comments
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