Benefit
Implementation of ITS with AVL, real-time passenger information, and electronic fare media in a mid-sized transit system resulted in a minimum 3.9:1 benefit/cost ratio.
An evaluation of Efficient Deployment of Advanced Public Transit Systems (EDAPTS) in San Luis Obispo, California.
July 2009
San Luis Obispo; California; United States
Summary Information
Methodology
This study estimated the value of various benefits for the system based on rider surveys which evaluated each rider’s willingness to pay (WTP) for various services, such as real-time arrival information, if those services were no longer free. The average WTP per service was then multiplied by the number of appropriate service units to calculate the annual total of benefit received by riders. On-board observations were also used to evaluate service performance and passenger boarding times to evaluate any benefits accrued as a result of better on time performance or faster boarding times. Interviews were also conducted with Transit bus drivers and administrators to learn more about intangible benefits received by the drivers and Transit as a whole.
Findings
An average time savings of 2.9 seconds per boarding resulted from adding electronic fare payment (EFP) for California Polytechnic, Pomona (Cal Poly) students, who make up three-quarters of the riders on the SLO Transit buses. The average time savings per trip per passenger was approximately 40 seconds due to EFP. Based on an estimate of $4.56 per hour as the value of passenger time, this time savings created a benefit for riders worth $44,351 per year. The willingness of passengers to pay $0.25 for real-time, accurate information about their bus resulted in $98,477 worth of benefit from having more reliable information about the bus services and being able to plan accordingly. As part of the EDAPTS program, SLO Transit installed eight solar powered signs that provide real-time information about bus arrivals to nearly half of their riders.
Drivers also believed they benefit from the AVL technology by having better information, which helps them stay on schedule and avoid penalties. They also perceived benefits stemming from safety upgrades such as "panic buttons" which were not yet active at the time of the study. The authors concluded that the minimum benefit/cost ratio of 3.9:1 provided strong evidence to conclude that APTS should be commercialized for use by both small and middle sized transit agencies.
Table 7.2-1 (b): Summary of Quantified Benefits (without Consumer Surplus)
Benefit Components | Quantified Benefit | Units | Beneficiary |
|---|---|---|---|
| Quantified benefits of electronic fare collection | $44,351 | $ per year | Passengers |
| Quantified benefits of increased schedule reliability | $2,873 | $ per year | Drivers |
| Quantified benefits of having real-time information signs | $98,477 | $ per year | Passengers |
| Quantified increase in fare revenue due to Real-Time Information | $36,765 | $ per year | SLO Transit |
| Quantified benefits due to avoided parking costs | $1,468 | $ per year | Community |
Total Benefits Excluding Consumer Surplus | $183,934 | $ per year | All Beneficiaries |
Table ES-1 Benefit/Cost Ratio Summary (with 7% Discount Rate)
5-Year Term | 7-Year Term | 10-Year Term | Units | Constituent | |
|---|---|---|---|---|---|
Including Consumer Surplus | |||||
Total of All Benefits | $226,581 | $226,581 | $226,581 | $ per year | All beneficiaries |
Total Costs | $46,954 | $38,488 | $32,222 | $ annualized | transit agency |
Benefit to Cost Ratio | 4.8 | 5.9 | 7.0 | ||
Excluding Consumer Surplus | |||||
Total of All Benefits | $183,934 | $183,934 | $183,934 | $ per year | All beneficiaries |
Total Costs | $46,954 | $38,488 | $32,222 | $ annualized | transit agency |
Benefit to Cost Ratio | 3.9 | 4.8 | 5.7 | ||
Application Areas
Intelligent Transportation Systems > Transit Management > Information Dissemination > In-Terminal/Wayside
Intelligent Transportation Systems > Transit Management > Information Dissemination > Internet/Wireless/Phone
Intelligent Transportation Systems > Electronic Payment & Pricing > Transit Fare Payment
Intelligent Transportation Systems > Transit Management > Operations & Fleet Management > Automatic Vehicle Location / Computer-Aided Dispatch
Goal Areas
Related Metropolitan Integration Links
Link 14a: Transit Management to Traveler Information
Link 20: Electronic Fare Payment to Transit Managment
Link 9: Incident Management to Transit Management
Typical Deployment Locations
Metropolitan Areas
Keywords
smart cards, electronic fare payment, SmartCard, smart card, SmartCards, automated vehicle location, computer aided dispatch, automatic vehicle locator, AVL, CAD, AVL/CAD

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