Benefit
Most truck drivers who participated in an evaluation of CVISN technology felt that electronic screening saved them time but lacked a set of standards governing inspection selection; motor carriers were concerned with the cost-effectiveness of the technology.
March 2002
Nationwide,United States
Summary Information
This study examined CVISN (Commercial Vehicle Information Systems and Networks) and evaluated the impacts of electronic screening, electronic credentialing, and safety information exchange on commercial vehicle operations in "truck shed" states. In 1996, Maryland and Virginia initiated a prototype program designed to develop standards and evaluate baseline conditions. By 1999, five states including Maryland, Virginia, Connecticut, Kentucky, and Oregon were actively engaged in the CVISN pilot. These programs were analyzed to evaluate the benefits and costs of CVISN prior to national deployment.
Customer satisfaction was assessed using mail-in surveys received from 158 motor carriers and in-person interviews conducted with 61 truck drivers.
FINDINGS
Customer satisfaction was assessed using mail-in surveys received from 158 motor carriers and in-person interviews conducted with 61 truck drivers.
FINDINGS
- Motor carriers were concerned with the cost-effectiveness of electronic screening methods and the expansion of state regulation.
- Truck drivers vigorously wanted standards governing the rules and procedures for inspection selection.
- Most truck drivers who experienced electronic screening felt it saved them time.
Benefit ID: 2007-00487

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