Benefit
In San Antonio, Texas, usage of a traveler information Web site increased at a rate of 19 percent per year and spiked during severe weather events.
May 2000
San Antonio,Texas,United States
Summary Information
This report summarized the results of several ITS evaluation projects in the city of San Antonio, Texas. San Antonio had a relatively extensive implementation of ITS prior to this study and, consequently, the incremental benefits experienced in San Antonio through expansion and additions to the existing system may be somewhat smaller than the benefits that could be achieved in areas with little prior implementation of ITS.
Improvements to elements of San Antonio’s traveler information system included improvements to an Internet Web site. The Web site provided freeway traffic information including incident locations, and links to transit schedule and fare information.
The evaluation indicated that usage of the site was increasing at a rate of 19 percent per year over the course of the nine-month evaluation period. Significant latent demand for the service was evidenced by spikes in the number of users accessing the site during two severe weather events over the evaluation period.
Improvements to elements of San Antonio’s traveler information system included improvements to an Internet Web site. The Web site provided freeway traffic information including incident locations, and links to transit schedule and fare information.
The evaluation indicated that usage of the site was increasing at a rate of 19 percent per year over the course of the nine-month evaluation period. Significant latent demand for the service was evidenced by spikes in the number of users accessing the site during two severe weather events over the evaluation period.
Goal Areas
Related Metropolitan Integration Links
Link 10: Freeway Management to Traveler Information
Link 11: Freeway Management to Arterial Management
Link 13: Freeway Management to Incident Management
Link 14a: Transit Management to Traveler Information
Link 5: Incident Management to Arterial Management
Link 6: Incident Management to Traveler Information
Link 8: Incident Management to Freeway Management
Keywords
None defined
Benefit ID: 2007-00373

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