Management & Operations - Evaluation & Performance Measurement http://www.itslessons.its.dot.gov/its/benecost.nsf/DisplayLessonCategory?OpenForm&Management%20&%20Operations ITS Lessons >> Involve end users and regional stakeholders, follow agency protocol for software development and release, and gain upper management support when designing and developing an Integrated Incident Management System, 03/31/2011 12:53:32 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/ID/F7684A9FCD6D567B85257863006ED65D?OpenDocument&Query=HomeITS Lessons >> Deploy ITS technologies including Computer Aided Dispatch (CAD) and Personal Digital Assistants (PDAs) for dispatchers and responders in traffic incident management.03/31/2011 10:30:36 AMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/ID/D845321461178EB9852578630063F7ED?OpenDocument&Query=HomeITS Lessons >> Enhance traffic flow in a regional, multi-state corridor by using vehicle probes to monitor real-time traffic conditions. 09/16/2010 10:01:14 AMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&C1E37478EB0720418525779F0050CDE5^HomeITS Lessons >> Use vehicle probes to monitor traffic cost-effectively, manage incidents and queue ups proactively, reduce delays, and increase traveler satisfaction along multi-state transportation corridor.09/16/2010 09:59:30 AMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&DAFB1174CC8873148525779F0050615D^HomeITS Lessons >> Package road value-pricing strategies with technology upgrades and conduct extensive outreach that involves champions, stakeholders, and the general public.12/15/2009 01:44:26 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&3F1F13C96AEBD53D85257689004C08EE^HomeITS Lessons >> Use Analysis, Modeling, and Simulation (AMS) to identify gaps, determine constraints, and invest in the best combination of Integrated Corridor Management (ICM) strategies.12/11/2009 12:20:18 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&43CAB9C9CAF3435B8525767800548502^HomeITS Lessons >> Ensure that privatization agreements for the management of toll lanes retain the right for the public agency to improve upon or build transportation facilities that may potentially compete with the privatized toll lanes.06/18/2009 02:03:12 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&2A8F47F0AF71E940852575D9004B6533^HomeITS Lessons >> Strengthen public acceptance of congestion-based pricing of express lanes by preserving the option to use free lanes, maintaining good levels of service, and prioritizing safety.06/08/2009 11:06:37 AMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&43EBA03A0F69AAA1852575CB00588EE8^HomeITS Lessons >> Adopt a performance-based, proactive approach to traffic signal system operations in order to maximize operational efficiency.01/04/2008 02:13:58 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&20EB0E41225611D7852573A60063EEEA^HomeITS Lessons >> Optimize back office tolling operations.07/12/2007 04:37:34 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&AEDD695334D4A9B585257300005B446A^HomeITS Lessons >> Perform System Monitoring of 511 Systems.07/12/2007 04:18:59 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&6795105CE8CE1680852572F7004D01D0^HomeITS Lessons >> Test new signal timing plans, even on a shoestring budget.07/12/2007 04:18:46 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&2B5E1FCE9764E86D852572F7004BDECD^HomeITS Lessons >> Conduct a site survey when developing a new signal timing plan 06/29/2007 02:08:49 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&4E024CF1539872BE852572F700460815^HomeITS Lessons >> Engage in "active management" of managed lanes projects.05/11/2007 02:31:13 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&9BD82269BA88241F852572AA00567F76^HomeITS Lessons >> Establish reasonable goals, modify expectations to reflect new developments, and conduct market research before introducing a new technology product.04/02/2007 01:30:32 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&DBE6174B9442C0DB8525719D0059988C^HomeITS Lessons >> Evaluate and upgrade TOC maintenance programs on an on-going basis. 03/05/2007 10:17:41 AMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&A9A22694DF257AEE852572890055E0DE^HomeITS Lessons >> Establish and follow a comprehensive project plan in anticipation of the deployment of ITS resources.02/28/2007 03:59:54 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&D3E930A3E7F8191C8525728300799169^HomeITS Lessons >> Adhere to the proposed standard evaluation approach in order to facilitate high response rates and to collect reliable data on 511 implementation.01/31/2007 01:15:47 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&CAA73B2DA1DA69998525725D005D8E8A New Lessons Database Entry >> Carefully consider the overall design and content of the 511 customer survey questions. 01/19/2007 05:33:09 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&E485063518A1F46A8525725D005FA877^HomeNew Lessons Database Entry >> Employ the "core" set of measures, as appropriate, to measure customer satisfaction with 511.01/19/2007 04:51:39 PMhttp://www.itslessons.its.dot.gov/its/benecost.nsf/Lesson?OpenForm&4E5D02322E3E99F68525725D00626D9A^Home