Knowledge Resources

Commit to acquiring the proper level of staffing and knowledge required for the operations and maintenance of Adaptive Traffic Control System (ATCS) prior to deployment.
Lessons learned from a synthesis of domestic and foreign state of highway signal control practice.

Be sure to conduct a detailed evaluation prior to installing an Adaptive Traffic Control System (ATCS), and be aware that conducting a public education campaign on ATCS risks building expectations too high.
Experience acquired from multiple agencies in the United States and Canada.

Implement manual scheduling or the right scheduling software based on the needs of the Transportation Management Center.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Create a Transportation Management Center staffing plan that ensures appropriate staffing, staffing skills, and organization adaptability.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Create a Transportation Management Center plan to handle potential emergencies and special events.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Implement different scheduling practices depending on the needs of the Transportation Management Center.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Implement different staffing arrangements to meet various scheduling demands at a Transportation Management Center.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Optimize staffing and scheduling at Transportation Management Centers by using job and workload analysis techniques.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Create a staffing plan, using supply and demand analysis, to predict future Transportation Management Center staffing needs.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Prioritize constraints when designing a Transportation Management Center work schedule to help alleviate the complexity of scheduling problems.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Plan comprehensively to ensure a more effective staffing plan.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Follow a rigorous financial approach for estimating the true costs & savings from outsourcing highway maintenance services.
Experiences from Massachusetts, Virginia, Oklahoma, Texas, Florida and British Columbia in outsourcing highway maintenance services.

Use a bi-national stakeholder forum to help apply ITS technology at an international border crossing.
A public-private partnership experience in deploying a bi-national electronic truck border crossing system at the Washington /British Columbia border.

Monitor emerging security requirements and legislation that may impact commercial vehicle business processes.
The IMTC ITS CVO – Border Crossing Deployment stakeholders experience with changes in security policies in Washington State and British Columbia.

Protect data privacy by implementing user authorization levels for sensitive information.
The Washington State and British Columbia experience in developing a fully operational and bi-national electronic commercial vehicle operations (CVO) border crossing system.

Use an interoperable transponder to assure maximum benefits to both the private and public sector.
The Washington State and British Columbia experience in using transponders as part of the IMTC ITS CVO – Border Crossing Deployment.

Use appropriate procurement methods when contracting for operations for Transportation Management Centers (TMCs).
Eight states' experiences with procurement methods for TMCs.

Use tested and effective traffic management systems for Transportation Management Centers (TMCs).
Eight states' experiences with ITS Traffic Management Systems for TMCs.

Select and implement security measures for Transportation Management Center (TMC) based on location and internal operations.
Eight states' experiences with security measures for TMCs.

Choose staff training and documentation methods to match individual Transportation Management Center (TMC) needs.
Eight states' experiences with training and documentation methods for TMCs.

Consider using contractors for TMC maintenance support.
Eight states' experiences with using contractors for TMCs.

Adopt staffing practices for successful Transportation Management Center (TMC) staff hiring and retention.
Eight states' experiences with staffing practices for TMCs.

Select Transportation Management Center (TMC) design and location based on individual TMC needs and traffic realities.
Eight states' experiences with design and location considerations for TMCs.

Address noise and disruptions to TMCs through effective anticipation and planning.
Eight states' experience with noise and disruptions to TMCs.

Select map displays, computers, and software for transportation management centers (TMCs) that minimize cost and decrease complexity.
Eight states' experiences with map displays, computers, and software for TMCs.