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Transit operations decision support systems (TODSS) reduce false and low priority incident reports sent to dispatchers by 60 percent, allowing dispatchers to focus on higher priority incidents.(February 2010)
Implementing Integrated Corridor Management (ICM) strategies on the U.S. 75 corridor in Dallas, Texas produced an estimated benefit-to-cost ratio of 20.4:1.(September 2010)
Forty-five percent reduction in complaints by paratransit riders, 50 percent less missed trips due to mechanical problems, and a new trip planning tool for fixed-route riders introduced as part of ITS deployment in Reno.(May 2010)
Cameras on buses and in facilites improve rider and driver sense of security and reduce insurance claims paid to passengers, while scheduling software saved $1 million in labor costs.(December 16, 2009)
Implementation of ITS with AVL, real-time passenger information, and electronic fare media in a mid-sized transit system resulted in a minimum 3.9:1 benefit/cost ratio.(July 2009)
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