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Electronic Payment & Pricing > Toll Collection

>> Benefits Documents

In Florida, the addition of Open Road Tolling (ORT) to an existing Electronic Toll Collection (ETC) mainline toll plaza decreased delay by 50 percent for manual cash customers and by 55 percent for automatic coin machine customers, and increased speed by 57 percent in the express lanes.(21-25 January 2007)

In Florida, the addition of Open Road Tolling (ORT) to an existing Electronic Toll Collection (ETC) mainline toll plaza decreased crashes by an estimated 22 to 26 percent.(21-25 January 2007)

An evaluation of electronic toll collection systems at three major toll plazas outside Baltimore, Maryland indicated these systems reduced environmentally harmful emissions by 16 to 63 percent. (January 2002)

The E-ZPass electronic toll collection system on the New Jersey Turnpike reduced delay for all vehicles by 85 percent saving an estimated 1.2 million gallons of fuel each year and eliminating approximately 0.35 tons of VOC and 0.056 tons NOx per weekday.(August 2001)

Implementation of the E-ZPass electronic toll collection system on the New Jersey Turnpike reduced delay for all vehicles by 85 percent saving approximately 2.1 million hours per year.(August 2001)

In Florida, the Orlando-Orange County Expressway Authority found that driver uncertainty about congestion at E-PASS toll stations contributed to a 48 percent increase in crashes.(March 2001)

A survey of travelers indicated that 20 percent of motorists traveling on two bridges in Lee County, Florida adjusted their departure times in response to an electronic payment value pricing program that gave motorists a 50 percent discount on bridge tolls during off peak periods.(1-4 May 2000)

During the initial deployment of electronic toll collection on the Carquinez Bridge (1996-1997) there was an increased number of crashes and personal injuries.(March 1999)

In California, electronic toll collection on the Carquinez Bridge decreased annual emissions of Carbon monoxide, Nitrogen oxides, and hydrocarbons.(March 1999)

In California, the time saving benefits of electronic toll collection on the Carquinez Bridge saved travelers more than a million dollars per year.(March 1999)

In California, electronic toll collection on the Carquinez Bridge saved 25,193 hours per year by improving traffic movement through the toll facility and reducing the time required to process transactions.(March 1999)

Impacts of Electronic Toll Collection on Vehicle Emissions(11-15 January 1998)

In Japan, a field test found that conventional toll collection takes an average of 14 seconds per car, while electronic toll collection takes only 3 seconds per car. (October 1997)

On the Tappan Zee Bridge toll plaza, a manual toll lane can accommodate 400 to 450 vehicles per hour while an electronic lane peaks at 1000 vehicles per hour.(5-8 August 1995)

In Europe, ITS evaluation reports show that electronic toll collection can decrease traffic volumes by up to 17 percent.(1994-1998)

A feasibility study for electronic toll collection on the Florida Turnpike indicated that a 10 to 30 percent participation rate would yield benefit-to-cost ratios of 2:1 to 3:1, respectively.(1990)

>> System Costs Documents

In Florida, a limited-access tolled expressway featuring express electronic toll collection (ETC) lanes and open road tolling (ORT) cost $237 million.(21-25 January 2007)

In San Diego County, the cost to implement ETC with managed lanes on a 26 mile section of I-5 was estimated at $1.7 million.(April 2006)

In Miami, the cost to implement open road tolling (ORT) on five expressway segments was estimated at $56.5 million.(March 2006)

TMC central hardware costs can exceed $200,000 if regional communications and system integration are required.(5 August 2004)

Operating costs of electronic toll lane is 1/10th that of staffed lane.(1997)

>> Lessons Learned Documents

Address toll enforcement issues during the initial phase of planning process; with particular attention paid to the legal structure and potential enforcement technologies. (September, 2006)

Ensure electronic toll collection systems are interoperable with neighboring toll facilities.(September, 2006)

Evaluate pros and cons of different methods for electronic toll collection.(September, 2006)

Avoid privacy concerns by ensuring that protecting legislation is in place prior to implementing tolling technologies.(September, 2006)

Optimize back office tolling operations.(September, 2006)

Draw on the strengths of complementary relationships between the public and private sectors for successful implementation of ITS projects.(August 2006)

Use a flexible approach and accepted techniques for project management.(12/2/2005)

Apply process re-engineering techniques to increase the likelihood of successful ITS deployment.(12/2/2005)

Consider public/private partnerships and unique financing methods as ways to cover costs for managed lanes projects.(2005)

Consider operational issues of electronic toll collection and enforcement with value pricing projects.(November, 2004)

Implement compatible Electronic Toll Collection systems in every state.(October, 2004)

Ensure effective public and stakeholder outreach in order to garner support for HOT lanes. (March 2003)

Utilize standard highway project management procedures and tools to successfully implement HOT lane projects.(March 2003)

Set toll prices and vehicle occupancy requirements to maintain favorable travel conditions on HOT lanes. (March 2003)

Enable and enforce managed lane facilities using various ITS tools.(January 2003)