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Comprehensive proposed transit ITS implementation proposes numerous operational efficiency and customer satisfaction benefits.

Extensive ITS implementation plan compiled for the Roaring Fork Transportation Authority proposes broad benefits.

Date Posted
12/08/2015
Identifier
2015-B01004
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ITS Deployment Plan

Summary Information

This plan outlines ITS strategies that may be implemented by the Roaring Fork Transportation Authority (Aspen, Colorado), based on an analysis including data from a consensus building meeting, interviews, and a needs assessment. Both benefits and costs of implementation are identified for technologies that may improve service and operations for the transit authority.

Benefits

The following ITS technologies were recommended to the Roaring Fork Transportation Authority, with their anticipated benefits listed in the adjacent column:

Recommended Technology

Benefits

Computer-Aided Dispatch (CAD); Automatic Vehicle Location (AVL); Mobile Data Terminal (MDT); Transfer Connection Protocol (TCP) Reduced voice communication

Ability to send messages to specific vehicles/groups of vehicles

Ability to send text messages

Decreased response time for incidents

Increased safety and security

Faster notification of Maintenance for necessary repairs

Ability to locate vehicles on-site and off-site

Reduced travel time

Reduced fleet size

Ability to provide mileage by route (for fueling data purposes)
Drivers’ Management Accurate track of hours worked

Easy creation of work assignments

Easy and accurate computation of pay

Allows for easy analysis of hours worked
Route and Schedule Adherence (RSA) Improved on-time performance

Supervisors can focus on other critical matters

Reduced “bunching” of buses

Increased customer convenience
Access to traffic closed circuit television (CCTV) images Dispatches can better manage fleet

Time that buses are in traffic congestion is minimized

Improved on-time performance

Reduced travel times

Reduced fuel consumption
Transit Signal Priority (TSP) Improved on-time performance

Reduced “bunching” of buses

Reduced running time

Increased customer convenience
Scheduling software Improved efficiency of staff

Proven interface with CAD/AVL systems

More functionalities
Advanced Traveler Information Systems/ATIS (bus locations on internet, email alerts, kiosks, DMSs) Increased customer satisfaction and convenience

Decreased number of calls, call wait time, and average call lengths to customer service

Increased breadth and quality of customer information

Increased ease of use of customer service

Increased ridership
Advanced Traveler Information Systems/ATIS (Automated annunciator system) Increased customer satisfaction and convenience

Reduced driver requirements

Increased breadth and quality of customer information

Meet ADA requirements
In-vehicle access to internet and information Increased customer satisfaction and convenience

Increased ridership
Strobe light at bus shelters Improved customer satisfaction

Reduced customer delays

Increased ridership

Reduced hard braking
Automatic passenger counter (APC) system More information for planning and scheduling

More reliable and timely information for planning and scheduling

Reduced driver requirements

Improved travel times

Improved schedules
Interface/access to data from other systems Improved schedules

More information for planning and scheduling

Better and more timely information for planning and scheduling
On-board surveillance cameras Increased sense of security for drivers and riders

Reduced crime and vandalism

Reduced insurance and litigation fees
Silent alarm/covert microphone Improved safety and security for drivers and riders

Reduced response time to incidents
CCTV at Park and Ride Increased sense of security for riders and employees

Reduced crime and vandalism
Ticket vending machines and internet sales Increased customer satisfaction and convenience

Increased ridership and revenues
Electronic payment system Increased customer satisfaction and convenience

Increased ridership and revenues

Reduced travel time and stop delay

Reduced abuse of transfer slips

Reduced driver requirements
Deployment Locations