Based on a quantitative analysis of users and uses of the system, as well as user feedback, the following lessons were learned:
Don't overspecialize early in a system's life. Usage trends of ADMS…
Higher call volume leads to greater system efficiency of 511 systems because O&M costs can be distributed over many callers. Despite this fact, marketing and evaluation was the smallest cost…
This research project that was conducted to define and evaluate infrastructure-only Intersection Collision Avoidance System (ICAS) concepts, produced a number of important findings and lessons…
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State DOTs increasingly contract with private, for-profit firms for highway maintenance services as a means to make up for inadequate staffing at the government level, a need for specialized…
Virginia's Procurement Act and the standard contract vehicles developed to comply with the Act include several perceived and actual barriers that impede the procurement of ITS through public-private…
In the deregulated telecommunications environment, agencies have a much wider and more varied choice for telecommunications services. There are many firms, each offering different services, prices…
Procurement of either owned or leased telecommunications services is a critical part of an ITS implementation, as the telecommunications system enables the ITS infrastructure to operate in an…
The telecommunications industry is large and complex, with a set of technical disciplines that DOTs may not be familiar with. In planning for, as well as operating and maintaining an ITS…
The evaluation of the I-81 ITS Program identified a number of institutional issues arising in the second year of the Program that were barriers to success. These issues related to the unclear…
An important component of the evaluation of the I-81 ITS Program included an analysis of the steps taken to develop the Program. The research team identified seven elements that were key to…
The number and quality of traffic information Web sites has increased over time. The availability of additional real-time information as a result of the Real-time System Management Information…
ITS standards allow systems to talk to one another by supporting information exchange or data sharing. As ITS projects continue to be deployed, transportation agencies are recognizing the value that…
Many coastal states have a need for near real-time traffic information to support traffic monitoring during a hurricane evacuation. Deploying traffic monitoring devices to collect this information…
Foster efficiency and joint commitment by promoting an open and cooperative relationship among all parties involved in the project. This project involved the participation and cooperation of the…
In the short time that the VSP-VDOT CAD integration has been in use at the Richmond STC, there have been two key observations made by the STC operators. First, the operators have been able to see and…
For a 511 system to be successful, it has to provide information that is useful and beneficial to its customer, the traveling public. To be effective the implementer has to perform "before" research…
Successful 511 systems will be customer and market driven to help ensure they are utilized by travelers. A 511 service needs to be thought of as an evolving product designed to attract and retain…
Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.
Safety service patrols keep…
Anticipate last minute technical glitches. During the initial days of the systems deployment, several minor technical glitches surfaced that required cooperation between all parties to resolve. The…
Develop early deployment and rapid prototyping strategies to improve the project development process.
Early Deployment
Develop early deployment strategies. Such strategies can enhance the project…
Balance project goals against the constraints and capabilities of project partners.
One of the primary lessons gleaned from this project was the necessity of balancing project goals against the…